Careers

Headquartered in Southwick, Massachusetts with offices in Milford, MA and Providence, RI, WCA serves customers all over the world. WCA offers a collaborative work environment that focuses on innovation, communication and teamwork.

While we've grown tremendously since originating in 1979, we've expanded our reach to service customers throughout the nation by building a world-class team. At this time we have the following positions open for a Warehouse Receiving Position, Administrative Assistant, Desktop Technician & Systems Engineer.

 

Warehouse Receiving

Job  Description

WCA has a  warehouse position available receiving a wide variety of inventory  items.  The position consists of  receiving new equipment from vendors.  The position requires a fast pace, great teamwork, and a positive attitude.

Responsibilities

Receiving - Receive a wide range of new items and record  tracking #’s, part #’s, serial #’s and more

  • Unload and organize incoming shipments
  • Keep stocking locations neat and organize
  • Daily clean-up of workspace to be ready for  the next day

Qualifications  

  • Flexibility
  • Lifting requirement from 5 to 50+ lbs.
  • Great attention to detail
  • Computer skills needed (30 WPM minimum)  (tested)
  • Work well in a team environment but also be  self-motivated
  • Warehousing experience a plus - Shipping  experience a plus, Fork lift experience a plus
  • General knowledge of computer components a  plus
  • Prepared to get dirty at times
  • Must be able to pass a background check (signed release needed)

Salary  & Benefits

WCA offers competitive pay  rates based on experience and ability. Full time positions include health  insurance, dental insurance, paid vacation and personal time, holiday pay,  401K with company match, and long-term disability.

Location:              Southwick,  MA

Duration:             Temporary Assignment, approximately 6 months

Hours:                  Monday-Friday,  8:30am-5:00pm, additional hours as required to complete tasks.

Apply:                   E-mail  cover letter and resume in PDF format to jwp@wca.com                                

Administrative Assistant

Job Description

Whalley Computer Associates is looking for an Administrative Assistant that would assist our Vendor Contracts Manager with tracking and mining data and creating impactful reports. It is an advantage to be located in proximity to our Milford, MA office.

 

A college graduate with a major, minor or concentration in math would be a plus. It is an entry level position at a company with many opportunities for growth. The starting salary would be $15 to $17 an hour. The ideal candidate would need to have the following strengths:

  • Smart, attention to detail, great with math and spreadsheets, positive attitude, hard worker, sense of urgency, proactive and a basic understanding of  MS Word and Adobe Acrobat would be helpful.
  • Another important quality is  being good with managing deadlines for certifications and any other items that have hard deadlines that need to be met.

Apply: Interested and qualified candidates may send over resumes to hmd@wca.com, pw@wca.com and teampw@wca.com.

Desktop Technician (Level 1 / Level 2) 

Description

The Desktop Support Technician's role is to deploy, support and maintain computer systems for various customers throughout New England. This role will include travel to multiple locations on a daily and weekly basis. Must have access to reliable transportation and be willing to workover time when needed.

Responsibilities

• Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products to deliver required desktop service levels.

• Perform on-site analysis, diagnosis, and resolution of desktop problems for end users.

• Collaborate with Technology/Project team members to ensure efficient delivery of tasks and delivery services.

• Racking and patching network related equipment

• Deploying wireless access points and performing Wireless site surveys

• If necessary, liaise with third-party suppliers and contractors.

 

Knowledge & Experience

• Excellent knowledge of PC and desktop hardware.

• Excellent knowledge of PC internal components.

• Hands-on hardware troubleshooting experience.

• Extensive equipment support experience.

• Working technical knowledge of current protocols, operating systems, and standards.

• Ability to operate tools, components, and peripheral accessories.

• Able to read and understand technical manuals, procedural documentation, and OEM guides.

 

Personal Attributes

• Strong customer service orientation.

• Proven analytical and problem-solving abilities.

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Ability to conduct research into PC and software issues and products as required.

• Highly self-motivated and directed.

• Keen attention to detail.

• Team-oriented and skilled in working within a collaborative environment.

 

Salary commensurate with experience.

Certifications a plus but not required (Lenovo, HP, Dell, Aruba, Extreme

Interested and qualified applicant please send resumes to CMH@wca.com and PJB@wca.com.

Systems Engineer

Responsibilities

  • Implementing Microsoft Infrastructure solutions
  • Provide Technical Support to clients and other team members
  • Collaborate with other team members to provided support to WCA clients

Job Brief

We are looking for an Infrastructure Engineer to provide implementation services to a wide range of clients. This position will primarily provide service delivery functions as it relates to an IT Consulting role. In this role, candidate should have excellent problem-solving skills and thorough knowledge of network administration and architecture. This position will join an existing team of networking and virtualization engineers focused on providing implementation and support of clients throughout New England.

  • Design and deploy functional network Infrastructure
  • Configure and install software, servers, and other network devices
  • Mentor junior team members on technical issues
  • Build / Maintain technical documentation of Projects

Requirements

  • Industry-related experience as a System Engineer or Network Administrator (5+ years)
  • Experience working for IT Consultant / System Integrator
  • Solid background in network administration and architecture
  • Familiarity with Microsoft Solutions - Active Directory, Exchange / MS365, SCCM, Azure
  • Experience with Virtualization Platforms - VMware vSphere / vCenter, Hyper-V, Nutanix – AHV
  • Experience with network diagnostic, monitoring and analysis
  • Sharp troubleshooting skills / 7x24 rotation
  • Ability to work within a dynamic team environment
  • Organizational and mentoring skills
  • Excellent Customer Service skills
  • Travel within New England / Training and Conferences

Interested and qualified applicant please send resumes to Careers@wca.com.

Check back often as this is where job listings will be posted and on our LinkedIn page.