Staff Augmentation

Even the largest corporations in the region hire Solutions Providers like Whalley Computer Associates to perform many of their technology functions. In most cases a thorough analysis is conducted to determine which tasks can be provided more cost effectively by vendor partners. WCA performs these services for some of the largest and most prestigious companies in New England including BJ's Wholesale, Bob’s Stores, Converse, EMC, MassMutual, TJMAX, UMASS, and many others.

It is even more strategic for small and mid-sized businesses (SMBs) to secure trusted partners to augment their IT team. According to recent studies, more than 50% of all SMB IT departments are understaffed. Even those which are sufficiently staffed to satisfy normal operating levels would benefit by supplementing their force with partners like WCA whenever they experience spikes in their workload.

Most SMB’s have less than five IT Specialists and many do not even have a single dedicated, full time IT professional at all. No matter how brilliant, five people cannot know all that is necessary to effectively fulfill all of a company’s technology needs.

WCA invests over two million dollars each year to employ our Service Department of nearly 70 technical professionals. We spend over half a million dollars on training each year to make certain these technicians remain apprised of all the latest IT changes and developments. Our clients have access to our entire team with absolutely no costs incurred until the team’s specific capabilities are required.

WCA is capable of providing each of the services listed below, many of them on a national as well as local and regional basis.

  • Virtualization Projects
  • Storage Deployments
  • Server Builds and Deployments
  • Desktop and Laptop Configuration, Imaging, Deployment to the Desk & Data Transfers
  • Microsoft Exchange Projects
  • Cisco Product Configuration and Deployments
  • Telephone Hardware and Carrier Services
  • Managed Services Programs
  • Server Monitoring
  • Project Staffing
  • Project Management
  • Software Deployments
  • Break-Fix Services
  • On-site Technicians and Engineers (full or part time)
  • Product Refresh Projects
  • 7X24 Services

For more information, email us at wcabiz@wca.com, contact your Account Executive or call Justin at (413) 569-4245.