Remote Network Services

Managed Service Center

RNS (Remote Network Services) is an award-winning availability and performance monitoring solution designed from the ground up by which WCA can monitor and repair your computer network. From one central Web console we can monitor and proactively identify any network event quickly and easily. These and other features and functionality allow you to concentrate on your business knowing that your computer system is being taken care of.

The basic function of Remote Network Services is to enable WCA to automate the support and maintenance of your critical devices, services and applications on your behalf. In addition to collecting information, RNS allows users to define specific criteria or thresholds that enable the system to make a determination on the quality of service based on the monitored data.

Designed Specifically for Managed Services

This is a solution that permits WCA to monitor and manage our customer’s networks while supporting the diverse needs of our entire customer base. Most of our customers have existing infrastructures such as firewalls, network address translation systems (NATS), private IP addressing schemes, proxy servers and IP masqueraders. This requires a solution that seamlessly and securely integrates into any environment without reconfiguration of customer networks or dependencies on external VPN solutions.

WCA offers many different options, from hosted monitoring services to fully outsourced plans.

RNS Provides all the Features you Require

RNS provides availability, performance reporting and service management from one central Web console. RNS provides 24×7 remote management with IT service support provided through proactive status, notification and performance reporting for capacity planning and predictive analysis.

For more information about RNS, email us at wcabiz@wca.com, contact your Account Executive, or call Justin at (413) 569-4245.