Nationwide Service
Whalley Computer Associates, provides exceptional nationwide service for some of the largest, most respected corporations in America. Some of the services we provide are:
- Hardware Acquisition, Staging, Configuration and Imaging.
- Delivery and Deployment.
- Help Desk Support.
- Remote Software Distribution.
- Remote Repair Break/Fix Repairs.
- Technology Refresh Projects.
- Hot-Swap Exchange Programs.
The only four organizations that publish quality of service ratings (IBM, HP, Lenovo & IMSN) rank Whalley Computer Associates among their elite service providers. Recently, IBM awarded WCA its Chairman’s Award for Exceptional Service. Only six companies were chosen for this prestigious honor which was based on customer satisfaction scores collected over the past five years.
Our customers tell us that they appreciate the absence of red tape, delays and the additional charges that the big name service companies add for changed orders. VarBusiness Magazine ranks Whalley Computer in the top 1% of all Solution Providers in the United States. Although we are one of the largest technology providers in the U.S., we remain a fast moving, flexible, privately owned business that can immediately respond to any situation that arises.
The Value Proposition
Whalley Computer Associate has 650 partner locations with over 10,000 technicians spread throughout North America. In most cases, we will have technicians located within thirty minutes of any of your locations.
If you have a break/fix need, a technology refresh project, remote software updates or desire to outsource your technology deployment for new stores, WCA can provide those services through our local technicians that are strategically placed throughout North America. This model eliminates the need for expensive flights, hotels, meals, overtime, comp time and other costs associated with using your own staff or other vendors that do not have an organized local presence throughout North America.
Whalley Computer Associates has provided these services for TJ MAXX, Marshalls, Home Goods, A.J. Wright, Bob Stores, Brooks and Eckerd’s Pharmacies, MassMutual, BJ’s Wholesale, East Cost Tile and others.
We would welcome the opportunity to customize a solution to fit your specific needs. Email us at wcabiz@wca.com, contact your Account Executiveor call Justin at (413) 569-4245.