Benefits of RNS
Proactive Problem Avoidance
Our Remote Network Service program (RNS) provides 7x24 monitoring and support of all hardware. WCA monitors over 30 different indicators of your computer network’s health. This allows us to recognize and address problems before they negatively affect the productivity of your staff.
Until recently, this type of service was very expensive and only the largest corporations could afford to implement it. Whalley Computer has partnered with a Canadian software company to produce an affordable solution that even the smallest company can afford.
Rather than waiting for a problem to occur, our approach is a proactive one, preventing the network from locking up, slowing down or crashing, tremendously reducing the total cost of technology ownership and dramatically increasing the productivity of individuals.
Utilizing remote access to all servers and desktops, we can provide immediate diagnosis and then remedy any problems detected. We include routine software patch updates, SPAM management, virus updates and data backup management immediately from our service center.
If Remote Repair is not possible: On-Demand Staffing
Whatever it takes, we’ll provide the staffing to keep your company running. With nearly 70 technicians and 26 engineers with over 75 certifications are ready to assist your company.
Emergency Response Team
Our Emergency Response Team is on call 7x24 to provide immediate dispatch in the event of a critical network failure.
Fixed Monthly Cost
Budget your monthly costs for maintaining your IT environment without sacrificing your level of service.