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Remote Monitoring
How much does it cost you when your network is down? Multiply the number of workers time their average hourly wage, add to that the business you lose because you don’t have data required to service your customer and you can begin to start calculating the loses.

How do you know how well your network and all it’s devices are performing? How do you as the CIO or Network Manager protect your network investment? The answer is WCA’s RentaNOC Device and Network Monitoring service using world-class HP OpenView and a unique, easy to use My Network website. We deliver leading tools to help you monitor all of your network devices, including:
  • Servers
  • Firewalls
  • Routers,switches,hubs
From the My Network website, you can access device reports and analysis for all configured nodes, including:
  • Health of the Network
  • Impact Analysis
  • Device profiles and availability reports
  • Recent events
  • Proactive reports
  • Threshold violations
  • Trend analysis
  • Device interface graphs
  • Service Level Agreement (SLA) reports
  • Real-time and historical performance reports
  • Alerts by email, PDA or pager
  • Case reports on alert status
Remote Access
If Whalley Computer Associates installs a remote access card in your servers, we can resolve most hardware failures on your network. Our technicians can securely connect to your network from WCA and resolve the problem in a fraction of the time and cost that would be required if we had to dispatch a technician to your office.
Remote Security Updates
Microsoft, Novell and Apple send out weekly patches to make your network more secure. Very few companies have the time to install these important updates. WCA has a program to remotely apply the enhancements at a minimal cost.

For more information on remote monitoring, remote access or security updates, contact us at dml@wca.com or call (413)569-4233.


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