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Whalley Computer Associates, provide exceptional nationwide service for some of the largest, most respected corporations in America. Some of the services that we provide are:
Hardware Acquisition, Staging, Configuration and Imaging
Delivery and Deployment
Help Desk Support
Remote Software Distribution
Remote Repair
Break – fix Repairs
Technology Refresh Projects
Hot-Swap Exchange Programs
The only three organizations that publish quality of service ratings (IBM, HP & IMSN) rank Whalley Computer Associates among their elite service providers. Recently, IBM awarded WCA its Chairman’s Award for Exceptional Service. Only six companies were chosen for this prestigious honor which was based on customer satisfaction scores collected over the past five years.
Our customers tell us that they enjoy the absence of red tape and the ability to rapidly adjust to customer requests without delays, contract modifications, and price increases.
VarBusiness Magazine ranks Whalley Computer in the top 1%of all Solution Providers in the United States. Although we are one of the largest technology providers in the U.S., we remain a fast moving, flexible, privately owned business that can immediately respond to any situation that arises.
The Value Proposition
Whalley Computer Associates has 560 partner locations with over 10,000 technicians positioned throughout North America. In most cases, we will have technicians located within thirty minutes of any of your locations.
If you have a break-fix need, a technology refresh project, remote software updates or desire to outsource your technology deployment for new stores, WCA can provide those services through our local technicians. This model eliminates the need for expensive flights, hotels, meals, overtime, comp time and other costs associated with using your own staff or other vendors that do not have an organized local presence throughout North America.
Whalley Computer Associates has provided these services for TJMAXX, Marshalls, Home Goods, A.J. Wright, Bob Stores, Brooks and Eckerd’s Pharmacies, MassMutual, BJ’s Wholesale, East Cost Tile and others.
We would welcome the opportunity to customize a solution to fit your specific needs. Contact Justin at sales@wca.com.
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